Verify Your Account on 1win

Account verification helps confirm your identity and protects your funds. You need to provide valid documents such as an ID or proof of address. Processing typically takes 24 to 72 hours. You can play games and place bets before verification is complete, but withdrawals require full confirmation. Your personal information is encrypted and stored securely on the platform.

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How to Complete Verification

Verifying your account is a required step to access full features on the platform. Follow these steps to confirm your personal details and start withdrawing winnings.

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Step 1: Click the Button Below

Start the process by selecting the verification button on this page. You will be directed to the secure section of your account.

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Step 2: Enter Your Personal Information

Fill in your full name, date of birth, and residential address. Make sure all details match the documents you will upload.

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Step 3: Upload Your ID Document

Provide a clear photo or scan of your passport, national ID card, or driver’s licence. The document must be valid and show your full name and photo.

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Step 4: Submit Proof of Address

Upload a recent utility bill, bank statement, or government letter dated within the last three months. The document must display your name and current address.

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Step 5: Wait for Confirmation

The verification team reviews your documents within 24 to 72 hours. You will receive an email once your account is confirmed.

Start Verification

What You Need to Verify Successfully

To complete the verification process, you must meet specific requirements set by the platform. These rules help ensure account security and comply with regulatory standards.

  • You must be at least 18 years old or meet the legal gambling age in Cameroon.
  • Your account details must match the information on your identity documents.
  • All uploaded files must be clear, legible, and in colour.
  • Documents must be valid and not expired at the time of submission.
  • You can only verify one account per person. Multiple accounts are not allowed.
  • Proof of address must be issued within the last three months.

Documents You Need to Upload

You must provide official documents to confirm your identity and address. The platform accepts several types of identification, but all must be current and issued by a recognised authority.

  1. Passport: Must show your full name, photo, date of birth, and passport number. The document must be valid and not expired.
  2. National Identity Card: Must include your full name, photo, date of birth, and ID number. Both sides of the card should be visible.
  3. Driver’s Licence: Must display your full name, photo, date of birth, and licence number. The document must be current.
  4. Utility Bill: Recent electricity, water, or gas bill dated within the last three months. Must show your name and residential address.
  5. Bank Statement: Official statement from your bank dated within the last three months. Must include your name and address.
  6. Government-Issued Letter: Any official correspondence from a government agency dated within the last three months. Must show your name and address.

Why You Should Verify Your Account

Completing the verification process unlocks full access to the platform and protects your funds. Confirmed accounts benefit from faster service and additional features.

  • Withdraw Your Winnings: You cannot request a withdrawal until your account is verified. Confirmation allows you to access your funds quickly.
  • Increase Security: Verified accounts are protected from unauthorised access and identity theft. Your personal data is stored securely.
  • Access Higher Limits: Confirmed users may qualify for higher deposit and withdrawal limits, depending on account status.
  • Comply with Regulations: The platform must follow licensing requirements in Cameroon. Verification helps meet legal standards.
  • Prevent Account Suspension: Unverified accounts may be restricted or suspended if documents are not provided within a certain timeframe.
  • Receive Bonuses: Some promotional offers and loyalty rewards are only available to verified users.

FAQ

How long does it take to verify my account?

Most verifications are completed within 24 to 72 hours. You will receive an email notification once the review is finished.

Can I play games before my account is verified?

Yes. You can deposit funds, place bets, and play casino games. However, you cannot withdraw winnings until verification is complete.

What happens if my documents are rejected?

You will receive an email explaining the reason for rejection. You can upload new documents that meet the required standards and resubmit.

Do I need to verify my account again in the future?

Additional verification may be requested if you change your personal details, request a large withdrawal, or if the platform conducts a routine review.

Is my personal information safe?

Your data is encrypted and stored on secure servers. The platform uses industry-standard security measures to protect your personal details and documents.

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