Anti-Money Laundering and Know Your Customer Policy

The operator applies identity verification and financial monitoring systems to confirm user authenticity, prevent fraudulent activity, and combat illegal financial operations. These processes deliver key protections for all account holders:

• Fair conditions maintained across all gaming and betting activities
• Enhanced security for personal data and funds
• Full transparency in account operations and transaction handling
• Adherence to legal obligations under Cameroonian and international frameworks

Every account holder must complete an identity check before accessing the full range of services. The platform may request supporting documents to confirm account ownership and legal eligibility:

• Government-issued identification with photograph and date of birth
• Proof of residential address dated within the last three months
• Verification of payment method ownership through bank statements or card images
• Additional documentation for enhanced due diligence in specific circumstances

The operator maintains robust systems to detect and prevent money laundering and terrorist financing. Continuous monitoring and risk assessment protocols safeguard the platform and its users:

• Real-time transaction monitoring across deposits, withdrawals, and betting patterns
• Automated detection rules triggered by unusual financial behavior
• Enhanced due diligence applied to high-value transactions or elevated risk profiles
• Detailed reviews of large or irregular fund transfers
• Risk scoring algorithms assessing user activity against established parameters
• Screening procedures checking users against sanctions lists and politically exposed persons databases
• Mandatory reporting to competent authorities when suspicious activity is identified

Certain actions undermine security measures and violate policy standards. The platform enforces strict prohibitions to maintain compliance and protect all users:

• Creating or operating multiple accounts under false identities
• Submitting forged, altered, or stolen identification documents
• Attempting to disguise the origin of funds or engage in financial laundering
• Manipulating betting systems or exploiting technical vulnerabilities
• Sharing login credentials or transferring account access to third parties
• Using payment instruments not registered in the account holder’s name
• Misrepresenting personal identity or providing deliberately inaccurate information

Violations of verification standards or detection of suspicious activity result in immediate enforcement actions. The operator may implement temporary or permanent account suspension, freezing or confiscation of funds linked to suspected violations, cancellation of bets or winnings derived from prohibited conduct, reporting of relevant information to regulatory or law enforcement authorities as required by law.

Users bear responsibility for maintaining accurate account information and cooperating with verification procedures. All personal data submitted during registration or document submission must reflect current and truthful details. Account holders must respond promptly to requests for additional documentation or clarification during the identity check process. Only payment methods registered in the user’s own name may be linked to the account. Any observation of unusual or potentially fraudulent activity by other users should be reported immediately to support staff to maintain platform integrity.

The platform upholds principles of fairness and transparency to create a secure environment for all participants. These commitments protect users while fulfilling regulatory requirements:

• Full compliance with identity verification and anti-money laundering standards
• Protection of personal data through confidentiality protocols and secure storage systems
• Continuous monitoring for suspicious activity and irregular transaction patterns
• Prevention of manipulation, collusion, and unfair advantage tactics
• Accessible support channels for users seeking guidance on security measures
• Shared responsibility model involving both operator and account holders in maintaining safety
• Equal treatment and conditions applied consistently across all user accounts