Stay in Control with 1win

Gambling always carries the risk of financial loss. This is a fundamental reality that every player must understand before placing a bet. No betting strategy can guarantee wins, and chasing losses often leads to more significant problems.

You can enjoy betting on 1win while protecting yourself by following these principles:

• Set a budget before you start. Decide how much you can afford to lose without affecting your daily expenses.
• Never bet with money you need for essentials like rent, food, or bills.
• Take regular breaks from betting. Stepping away helps you maintain perspective.
• Avoid betting when you feel stressed, upset, or under the influence of alcohol.
• View betting as entertainment, not as a way to make money or solve financial problems.
• Track your time and spending. Awareness is your first line of defence.
• Use the control tools available on our platform to set limits on deposits, wagers, and session time.

Responsible gaming means staying in control. You decide when to play, how much to spend, and when to stop. The tools we provide help reinforce those decisions and protect your financial and emotional wellbeing.

Gambling addiction is a serious condition that can develop gradually without you noticing. Recognising the warning signs early can help you take action before the problem worsens.

Watch for these key indicators:

• You spend more money on betting than you can afford to lose.
• You chase losses by placing larger or more frequent bets to recover what you lost.
• You borrow money or sell possessions to fund your betting activities.
• You neglect work, family, or personal responsibilities because of gambling.
• You feel anxious, irritable, or restless when you try to cut back or stop betting.
• You hide your betting activities from friends and family.
• You gamble to escape problems or relieve feelings of sadness or anxiety.
• You lie about how much time or money you spend on betting.
• You try to stop or reduce your betting but find yourself unable to do so.
• You continue betting despite negative consequences to your finances, relationships, or mental health.

If you recognise several of these signs in your own behaviour, it may be time to seek help. Addiction is not a sign of weakness. It is a medical condition that requires attention and support.

Addressing betting addiction requires honest self-assessment and active steps to regain control. The earlier you act, the easier it becomes to protect yourself from harm.

1win recommends these practical steps:

• Acknowledge the problem. Admitting you need help is the most important first step.
• Use self-exclusion tools. Temporarily or permanently block access to your account through our platform settings.
• Set strict deposit and loss limits. Use the control features in your 1win account to prevent overspending.
• Talk to someone you trust. Share your concerns with a family member, friend, or counsellor.
• Seek professional help. Contact a therapist or counsellor who specialises in gambling addiction.
• Join a support group. Connecting with others facing similar challenges can provide encouragement and practical advice.
• Remove betting apps from your devices. Reduce temptation by limiting easy access.
• Find alternative activities. Replace betting time with hobbies, exercise, or social activities that bring you joy.
• Avoid triggers. Stay away from people, places, or situations that encourage you to gamble.
• Create a financial plan. Work with a trusted person to manage your money and prevent access to funds for betting.

Recovery takes time and effort. Be patient with yourself and celebrate small victories along the way. You do not have to face this alone.

If you or someone you know is struggling with gambling addiction, professional support is available. Reaching out for help is a sign of strength, not weakness.

These organisations provide confidential support and guidance:

• Gamblers Anonymous – International support group with meetings worldwide. Visit www.gamblersanonymous.org to find resources.
• National Council on Problem Gambling – Offers helplines and counselling services. Visit www.ncpgambling.org for more information.
• Mental Health Cameroon – Provides mental health support and referrals to local counsellors. Contact them for assistance.
• BeGambleAware – International resource offering tools, advice, and support for problem gambling. Visit www.begambleaware.org.
• Local mental health clinics – Many healthcare facilities in Cameroon offer counselling services for addiction. Ask your doctor for a referral.

These resources are free, confidential, and designed to help you take the first step toward recovery. You deserve support.

If you are experiencing difficulties with gambling or need help managing your account, our support team is here to assist you. We take player wellbeing seriously and can guide you through available control tools.

You can reach 1win support through:

• Live chat – Available 24/7 on the website. Click the chat icon for instant assistance.
• Email – Send your enquiry to [email protected]. We respond within 24 hours.
• Phone – Call our Cameroon helpline during business hours for direct support.
• FAQ section – Find answers to common questions about account settings, limits, and self-exclusion.

Our team is trained to handle sensitive matters with care and confidentiality. Do not hesitate to contact us if you need help protecting yourself or someone you care about.