Privacy Policy

The platform collects personal information necessary to provide online gaming and betting services. This includes:

• Full name and date of birth
• Contact details (email address, phone number)
• Payment information and transaction history
• Account activity and service usage patterns
• Device information and IP addresses

Technical and organizational measures are implemented to protect user information against unauthorized access, loss, or misuse. These include encryption protocols, secure servers, access controls, and regular security audits.

Users have the right to:

• Access their personal information
• Request correction of inaccurate details
• Request deletion of their account and associated records
• Withdraw consent for processing at any time

All data handling practices comply with the laws and regulations applicable in Cameroon regarding online services and personal information protection.

Personal information is used for the following purposes:

Account Management

• Creating and maintaining user accounts
• Verifying identity and age requirements
• Processing registrations and authentication

Transaction Processing

• Managing deposits, withdrawals, and payment operations
• Recording financial activity for accounting purposes
• Preventing fraudulent transactions

Service Improvement

• Analyzing usage patterns to enhance platform functionality
• Developing new features based on user behavior
• Improving website performance and user experience

Marketing Communications

• Sending promotional offers and bonuses
• Providing updates about new games or sports events
• Delivering newsletters to subscribed users

Compliance and Security

• Meeting legal and regulatory obligations
• Preventing and detecting illegal activity
• Resolving disputes and enforcing agreements

All processing is conducted lawfully, transparently, and only for specified purposes. Information is not used in ways incompatible with the purposes for which it was collected.

Users may access, review, and update their personal information through their account settings. To request access to all stored information, users should contact customer support with a valid identification document.

Correction Procedures

If any personal details are inaccurate or incomplete, users can:

• Update information directly in account settings
• Contact support to request manual corrections
• Provide supporting documents when verification is required

Deletion Procedures

Users may request account closure and deletion of personal information. The platform will:

• Process deletion requests within a reasonable timeframe
• Retain certain records as required by law or for dispute resolution
• Confirm completion of the deletion process via email

By using the platform, users consent to security checks and verification procedures. Payment processing involves third-party providers who handle transaction details according to their own security standards. Users agree to allow these providers to process payment information as necessary to complete financial operations.

The platform is intended for users aged 18 years and above. Services are not directed at minors, and the operator does not knowingly collect information from individuals under the legal gambling age in Cameroon.

The operator cannot independently verify the age of all users without receiving identification documents. Users are responsible for ensuring they meet the minimum age requirement before registering.

If a parent or guardian becomes aware that a minor has provided personal information without permission, they should contact customer support immediately. Upon verification, the operator will:

• Immediately suspend the minor’s account
• Delete all associated personal information
• Refund any deposited funds to the parent or legal guardian
• Block future access from the same device or contact details

The platform takes the protection of minors seriously and cooperates fully with parents and authorities to prevent underage gambling.

Personal information may be transferred to and processed in countries outside Cameroon where the platform’s partners, service providers, and technical infrastructure are located. These transfers are necessary to provide gaming services, process payments, and maintain platform operations.

By using the website and services, users consent to the transfer of their personal information to international locations. All partners and service providers are contractually obligated to:

• Maintain confidentiality of user information
• Implement appropriate security measures
• Process information only for specified purposes
• Comply with applicable data protection standards

The operator ensures that international transfers are conducted in accordance with legal requirements and that user information remains protected regardless of processing location.

This disclaimer may modify, limit, or clarify the scope and effects of the rules outlined in this Privacy Policy. The disclaimer becomes effective when the user accepts the policy through:

• Electronic signature during registration
• Explicit acceptance by ticking the consent box
• Continued use of services after policy updates
• Account creation or login procedures

In the event of any conflict between the general policy provisions and the disclaimer, the disclaimer shall prevail to the extent of the inconsistency. The operator reserves the right to update the disclaimer as necessary to reflect changes in legal requirements, business practices, or service offerings.

Users are advised to review the disclaimer regularly to remain informed of any modifications. Continued use of the platform after changes constitutes acceptance of the updated disclaimer and policy provisions.

Cookies are small text files placed on a user’s device when visiting the website. These files enable the platform to recognize returning visitors and remember preferences.

Purpose of Cookies

• Collecting statistical information about website usage
• Analyzing user behavior to improve services
• Personalizing content based on individual preferences
• Enhancing website functionality and performance
• Maintaining login sessions and security features

Cookie Retention

Cookies are stored on user devices for a period of one year from the date of placement. After this period, cookies expire automatically unless renewed during a subsequent visit.

Users may control cookie settings through their browser preferences. Disabling cookies may affect certain features and limit the ability to use some aspects of the platform. The website uses both session cookies (temporary) and persistent cookies (stored for the specified retention period).

By accessing, registering, or using any services provided by the platform, users indicate their full and unconditional acceptance of this Privacy Policy. Use of the website constitutes agreement to all terms and conditions outlined in this document.

The current version of the Privacy Policy, as published on the website, shall prevail over any previous versions. Users are responsible for reviewing the policy regularly to stay informed of any updates or modifications.

If users do not agree with any provision of this Privacy Policy, they should discontinue use of the platform immediately and contact support to request account closure. Continued use after policy updates constitutes acceptance of the revised terms.

The operator reserves the right to modify this policy at any time. Significant changes will be communicated through email or website notifications. Users will have the opportunity to review changes before they take effect.

Personal information may be shared with third parties under specific circumstances:

Legal Requirements

• Compliance with court orders or legal processes
• Cooperation with law enforcement investigations
• Response to government or regulatory requests

Dispute Resolution

• Sharing information necessary to resolve user disputes
• Providing evidence in arbitration or legal proceedings
• Protecting the platform’s legal rights and interests

Service Agreements

• Payment processors for transaction handling
• Technical service providers for platform maintenance
• Marketing partners for promotional campaigns
• Security firms for fraud prevention

When third parties are listed on the website, their identity and purpose are clearly stated. If third parties are not explicitly listed, users will be informed of the purpose and scope of information sharing before it occurs.

By providing personal information to the platform, users consent to its disclosure to third parties as described in this policy. All third parties are contractually required to maintain confidentiality and use information only for specified purposes.

The platform may contain links to external websites operated by third parties, including game providers, payment processors, and affiliate partners. These external websites have their own privacy policies and data handling practices.

The operator is not responsible for:

• Privacy practices of third-party websites
• Content or services provided by external platforms
• Collection or use of information by linked websites
• Security measures implemented by external sites

Users are advised to exercise caution when visiting external websites and to review their privacy policies before providing any personal information. The operator does not control or endorse third-party websites and cannot guarantee their privacy standards.

Clicking on external links or providing information to third-party websites is done at the user’s own risk. The operator recommends reading the privacy policy of any website that collects personal information to understand how that information will be used and protected.